For agencies
One dashboard for every client.
Run your clients’ codes from one place. Each client keeps a workspace of their own, you decide who pays, and on the top plan the dashboard and its email carry your name instead of ours.
- 01
Create or link a client
Create a workspace for a new client, or invite one that already has a workspace. The client’s owner accepts, and can unlink at any time.
- 02
Choose who pays
Pay for the client’s plan yourself and invoice them as you like, or let the client keep their own subscription.
- 03
Work across clients
One overview shows each client’s plan, codes, scans in the last 30 days and status. Your team gets the lower of their role and the access you give, and never owns a client’s billing, security or deletion.
- 04
Put your name on it
Use your own logo and colours, and hide “Powered by Dotwick”. Your own app address and email from your own domain are rolling out.
What you control
- Limit your team to chosen folders of a client.
- Client members never see your other clients. Their Team screen says the workspace is managed by you.
- The audit trail shows when your team acted through the agency link.
- Your team does not use the client’s seats.
- Sign-in and account security email always comes from Dotwick, so it stays trusted.
Clients stay separate
A client’s data stays in the client’s workspace. The link gives your team access, not ownership, and it ends the moment a client unlinks. If you were paying for the plan, the client keeps it for 14 more days before it falls back to Free, unless they subscribe.
Which plans have it
This table is read from the plans themselves, so it is always the current one.
| Feature | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Agency dashboard: clients you can link | — | — | — | 10 | unlimited |
| White label: your app domain and email (rolling out) | — | — | — | — | yes |
Questions.
- Can a client see what I charge them?
- No. If you pay for a client’s plan, Dotwick bills you, and what you charge the client is yours to decide.
- Who owns the client’s workspace?
- The client. Your team works in it with the access you were given, but ownership, billing (unless you pay), sign-in security and deletion stay with the client’s owner.
- Is there a reseller discount?
- Reseller terms are not published yet. Write to us if you resell Dotwick.
- Do my clients’ hosted pages carry my brand?
- They carry the client’s own branding. Your brand is on the dashboard and the email your clients’ members receive.