Skip to content

A guide at every object.

Audio in the visitor's language, a transcript for those who cannot listen, and a way to give at the exit, all behind codes small enough for a label.

Start free

The sample setup at a glance

codes in the sample setup
6
hosted pages among them
5
recommended plan
Pro
a month, or $12 a month billed yearly
$15

Problems we fix

What goes wrong, and what Dotwick does about it

  • A label has room for fifty words

    The label carries a code that plays a longer story as audio or video. Replace the file when the curator rewrites it; the label stays.

    From Starter
  • Audio guides are expensive hardware, and visitors speak many languages

    Visitors use their own phones. A language route sends a phone set to French to the French audio.

    From Starter
  • Donations at the exit are cash only

    A Payment page offers PayPal, a Stripe Payment Link or a bank transfer. The money goes to your provider, not through us.

    From Starter

A worked example

A season at Northwind Museum of Maps

A museum with four galleries and twelve highlight objects. It has no budget for audio-guide hardware and a visitor mix that is a third from abroad.

Northwind Museum of Maps is a sample business. The codes, pages and rules are real Dotwick features.

  1. 01

    Spring

    Record once

    The curator records a two-minute English audio guide for each highlight object, and the museum has it recorded in French, German and Spanish. Each file becomes an MP3 code: twelve objects in four languages is 48 codes.

    • Highlight audio (12 objects, 4 languages)
  2. 02

    Spring

    The label carries the English code

    The label for each object carries the English code. A language route on it sends phones set to French, German or Spanish to that language's code for the same object. A route opens a web address, so each points at the short link of that audio code.

    • Highlight audio (12 objects, 4 languages)
  3. 03

    Spring

    A transcript beside it

    Next to the audio code, a smaller code opens a Text page with the same words, for visitors who are deaf, hard of hearing or in a noisy gallery.

    • Transcripts (twelve)
  4. 04

    Opening day

    WiFi before anything else

    The basement gallery has poor signal, so the entrance carries a static WiFi code for the guest network, and the audio files are small.

    • Guest WiFi
  5. 05

    Summer

    The exit and the ticket

    A Payment page by the donation box offers PayPal, a Stripe Payment Link and a bank transfer. The ticket carries a Link page with a map, the café and the shop, and a time route shows opening hours and membership after closing time.

    • Support the museum
    • Ticket page
  6. 06

    Autumn

    Where visitors linger

    Scans of the room-entrance video and of each object show which galleries and objects get attention, by hour. The curator swaps the least-used audio for a better one.

    • Highlight audio (12 objects, 4 languages)
    • Gallery introductions

The codes in this setup

CodeHighlight audio (12 objects, 4 languages)
TypeMP3
WhereObject labels, English code with language routes
RulesLanguage routes to the French, German and Spanish codes
PlanPro
CodeTranscripts (twelve)
TypeText
WhereBeside each audio code
RulesNone
PlanStarter
CodeGallery introductions
TypeVideo
WhereRoom entrances
RulesNone
PlanStarter
CodeSupport the museum
WhereExit and donation box
RulesPayPal, Stripe Payment Link, bank transfer
PlanStarter
CodeTicket page
WhereTicket
RulesTime route after closing to opening hours and membership
PlanStarter
CodeGuest WiFi
TypeWiFi
WhereEntrance
RulesNone. A static code
PlanFree

What to watch in this setup. The museum watches scans per object and per room by hour, the language mix of the routes, and donation-page visits against the amounts in its payment provider.

Where the codes go

  • Object label

    A guide in the visitor's language, played in the browser.

    MP3
  • Beside the label

    The same words as a transcript, for visitors who cannot listen.

    Text
  • Room entrance

    A short introduction from the curator.

    Video
  • Exit and donation box

    Give by card, PayPal or bank transfer. We never see card numbers.

    Payment
  • Ticket

    Map, café and shop, with opening hours after closing.

    Link Page

How museums & galleries set it up

  1. 01

    Record and upload

    One MP3 per object and language, up to 50 MB each. Keep them short, since many visitors are on mobile data.

  2. 02

    Route by language

    Put the English code on the label and add a language route for each other language.

  3. 03

    Add a transcript

    A Text page with the same words, linked by a second small code beside the first.

  4. 04

    Test in the gallery

    Scan from where a visitor stands, in the gallery's light and with its signal.

Measure it

What to measure

The numbers worth looking at, and where each one lives.

Scans per object
Each audio code's analytics
Language mix
The rule breakdown of the English code
Scans per room by hour
The room-entrance codes' analytics
Donation page visits
The payment code's analytics. Amounts are in your payment provider

Print it right

  • Size for reading distance

    A label is read from about 30 cm, but a visitor may stand back from a rope. Pick the distance in the editor, print the test sheet, and scan it at the label.

  • Matte and unobtrusive

    Gallery light is directional. A matte label with a clear white border reads better than a glossy one, and spoils the exhibit less.

  • Explain it in words

    A line like Scan to listen, in the languages of your visitors, tells people what the code is for.

How big to print it

WherePeople scan fromPrint at least
Object labelTable / flyer
about 30 cm3 cm
Room entrancePoster
about 1 m10 cm
TicketBusiness card
about 20 cm2 cm

These sizes are for a typical dynamic code. The editor's Where will it go? step works out yours, and the test sheet lets you scan before the print run.

Honest notes

What to watch in museums & galleries

  • Offer a transcript for every recording

    A transcript is part of making audio usable, and the W3C accessibility guidelines ask for text alternatives to audio. We have not audited your pages, so check them yourself.

    Source: W3C: Web Content Accessibility Guidelines 2.2

  • Check the signal first

    Pages need a connection. Basements and thick walls can have none, so offer guest WiFi, with a static WiFi code at the entrance, and test in the worst gallery.

  • A geofence is too coarse for a room

    Dotwick can open a code only inside an area, but the smallest area is a radius of 50 m and the visitor must allow location. It is not precise enough for this room or that case.

Which plan

Which plan fits

Our pick

Pro

$15/ monthor $12 / month billed yearly

14-day free trial

Twelve objects in four languages, with a transcript for each, take well over fifty dynamic codes. Pro gives 100, with language routes and a Payment page.

Start 14-day trialCompare every plan

What each plan covers here

  • Free$0 / month

    Static codes only, unlimited: a WiFi code or a map pin. No object pages and no changes after printing.

  • Starter$7 / month

    A small gallery with up to 20 codes: audio for a few objects, a payment page and an opening-hours route.

  • Pro$15 / month

    This museum: 100 dynamic codes, language routes, unlimited hosted pages and 3 seats with 10 free viewers.

  • Business$49 / month

    Every object in four languages (500 dynamic codes), folder permissions per gallery and a locked brand.

QR code templates for this industry

Scan-tested designs for the places it gets printed, ready to restyle in the editor.

See the templates →

Questions about museums & galleries

  • How small can a code on a label be?

    It depends on how far visitors stand. Pick the distance in the editor, print the test sheet and scan it at the label. The editor never suggests less than 2 cm.

  • Can visitors hear the guide in their language?

    Yes. A language route sends a phone set to French to the French audio. Make one audio code per language, and route from the English one.

  • What about deaf visitors?

    Add a transcript on a Text page and put its code beside the audio code. The page's words are yours.

  • Do donations go through Dotwick?

    No. The Payment page links to your Stripe Payment Link, PayPal or bank details. We never see card numbers or touch the money.

  • What if there is no signal in a gallery?

    Pages need a connection. Offer guest WiFi with a static WiFi code at the entrance, and test in the weakest gallery before you print the labels.

  • Can we change a label's audio later?

    Yes. Replace the file, and the label stays. A printed code also keeps working for 90 days if payment ever stops.

Print it once. Change it whenever you like.

Static codes are free forever. Dynamic codes start with a free trial, and a printed dynamic code keeps working: we never swap it for an ad.

Start free

Your printed code keeps working. No ads, no swaps.